It’s never been more important for consumer products companies and retailers to
adopt sustainable production and distribution practices.
We want as many organizations as possible to embrace climate action, but being
at the forefront of this eco-conscious transition isn’t just admirable — it’s
good business.
The beauty and household products industries feel the pressure to embrace
sustainable processes and materials more than many others. In addition to
needing to conform to evolving regulations, they also often need to inform their
target demographic about how they are creating more sustainable products. And
that customer base often has higher expectations than the average — surveys
consistently show the public’s concern about ingredients in skincare and
personal care products, makeup, fragrances, cleaning supplies, etc.
Fortunately, ecolabels can help brands show they are rising to today’s
sustainability challenges in ethical ways.
Growing demand from consumers and regulators
Transforming cosmetics packaging through collaboration
Join us as leading beauty retailer Ulta Beauty and Pact Collective share insights into how to maximize the transformative potential of partnerships, mentorship and pre-competitive alliances to overcome industry-wide challenges, reveal new solutions, and advance sustainability in materials and packaging for beauty and personal-care products – Tues, Oct. 15, at SB’24 San Diego.
The trend toward sustainable ingredient preferences is undeniable. According to
a 2023 NielsenIQ
report,
62 percent of consumers consider sustainability more important now than two
years ago. And a
survey
by supply-chain management company Blue Yonder found that consumers were
most likely to pay a premium for sustainability for apparel (30 percent),
cleaning products (27 percent), and beauty products (19 percent).
Throughout North America, companies must now navigate laws that regulate the
introduction of new chemicals and ensure household products are free of
hazardous substances — including Canada’s Food and Drugs Act, the
US’s Toxic Substances Control Act, and Official Mexican Standards.
And cosmetics companies should adhere to global guidelines such as the
International Organization for Standardization’s Good Manufacturing
Practice
for cosmetics.
North American companies must also pay close attention to the more stringent
regulations passed by the European Union — including the European Single-Use
Plastics Directive and EU Cosmetics Regulation. And moves by more
progressive states such as California — with its California Safe Cosmetics
Act and California Cleaning Product Right to Know Act — often signal
what’s likely to become adopted more widely.
New standards are emerging regularly — so, it’s important for beauty and
household products companies to keep pace to prevent legal complications or lose
the public’s trust.
Avoid greenwashing through transparency
Another way to run afoul is by
greenwashing
— making false or misleading statements about a company’s sustainable products or
practices.
Unfortunately, it’s all too common: According to a 2022 Harris Poll
survey,
72 percent of C-suite and VP-level executives in North America said their
companies engaged in greenwashing. Greenwashing often leaves customers confused
— even people who want to support sustainable companies have trouble
distinguishing authentic change-makers from the imposters.
In the Capgemini Research Institute’s 2024 edition of the What matters to
today’s
consumer
report — which tracks consumer behavior in the CPG and retail industries — 52
percent of respondents reported having insufficient information for verifying
sustainability claims, and 50 percent agreed that sustainability branding lacked
global standards.
That may explain why 63 percent want brands to play an active role in educating
the public about product origins and business practices. Household products
companies that avoid
greenwashing
— and demonstrate this honesty to the public — could distinguish themselves in
the eyes of potential customers.
New technologies can help. For instance, Compare
Ethics has an AI-powered platform that helps
retailers — primarily in fashion — avoid greenwashing by simplifying eco-claims
compliance and fully assuming the risk. It integrates with existing systems,
automates the verification process, identifies compliance gaps, and generates
compliant sustainability claims.
Embrace ecolabels with strict verification criteria
Companies can also cover their bases by embracing and promoting authentic,
reliable ecolabels. This sets them apart by communicating the vetting process
for genuine certifications that consumers can trust.
Appearing on product packaging or in an online product listing, ecolabels —
which are managed by government agencies, private companies, or nonprofit groups
— help consumers quickly identify sustainable choices.
To maintain credibility, any organization maintaining an ecolabel must develop
verification processes that are both stringent and aligned with regulatory
standards. That will require the following:
-
Comprehensive criteria: Establish clear and comprehensive standards that
determine whether a product warrants the ecolabel. -
Regular audits: Regularly review and assess the verification process to
ensure ongoing compliance. -
Transparency: Build consumer trust by providing straightforward, honest
information about the verification process and criteria.
Global nonprofit Green
Seal
pioneered ecolabeling decades ago and is still widely recognized as one of the
world’s most effective and transparent certification organizations. Companies
around the world seek the comprehensive validation of their products by meeting
Green Seal’s rigorous standards.
In Germany, an ecolabel called Blue Angel
— which was launched by the government but is awarded by an independent jury —
similarly signifies protections for the environment and consumers. Criteria
include limits on
emissions of CO₂ equivalents and toxicity to aquatic animals or organisms.
As retailers strive to align with both consumer sustainability priorities and
regulatory requirements, ecolabels will continue to play a vital role. By
developing robust, transparent verification processes and avoiding greenwashing,
ecolabels can help create a market where sustainable choices are the norm,
benefiting both consumers and the planet.
But ecolabels also benefit the retailers themselves. They simplify the
verification process and increase efficiency while simultaneously protecting the
retailer from unintentional greenwashing or non-compliance.
That makes ecolabeling a win-win for all good-faith actors in the consumer goods
sector — they help companies effect environmental change while making smart
business decisions.